Privacy Policy
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Who we are
YinShun is a brand of Shenzhen Yunzi Technology Co., Ltd. This policy applies to our website and store at yinshunlab.com.
Information we collect
- Order information: name, email address, shipping address, and order details when you make a purchase.
- Contact information: the details you provide when you reach out to us for support.
- Payment information: payment is processed securely by our payment providers. We do not store full card numbers on our servers.
How we use your information
We use your information to:
- Process and fulfill your orders (including shipping and order updates).
- Respond to your customer service requests.
- Improve our products, services, and shopping experience.
- Send you order-related communications (and, only with your consent, occasional product updates).
We do not sell, rent, or trade your personal information to third parties.
Information sharing
We only share your information with trusted service providers who help us operate our store — for example, payment processors, shipping carriers, and email delivery services — and only to the extent needed to provide those services. These providers are contractually required to protect your data.
Data retention
We keep your order information for as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
Your rights
You may request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information, subject to legal and operational retention requirements.
To exercise any of these rights, email us at support@yinshunlab.com and we'll respond within a reasonable timeframe.
Cookies
Our store may use essential cookies and similar technologies to keep the site working, remember your cart, and understand basic usage. We do not use tracking cookies for advertising without your consent.
Children's privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with the effective date noted below.
Contact us
Questions about this policy? Contact us at:
Effective date: October 13, 2026